NETWORK ADMINISTRATOR INTERN
HABO GROUP
Dec 2022 - Dec 2023
Showcased my Networking and Security expertise by manning server configuration procedures, diagnosing network and security issues, and providing user training to the various software that were used by the company. Accomplishments include: Supporting PC hardware components, desktop operating system software, and application software. Monitor antivirus software updates and repair computers infected with malware. Incidence reporting, devising solutions, and other responses to requests for service. Assisting in maintaining inventory records and documentation for each piece of equipment used by the company. Analyzed and documented software requirements and user stories, ensuring alignment with business goals and customer needs. Monitoring backup systems and procedures to ensure data security. Zero-day management of company systems. Developing and providing proper user training for basic software and hardware use. Providing backup technical support for the network including router, firewall, and wireless access point. Manning CCTV feeds for the company. Troubleshooting company operational systems, ensuring proper setup of the systems, and sensitizing users on best practices to ensure little to zero leaks of company essential data. Maintaining records of all the analysis procedures carried out on the systems. Identifying and assessing security risks, analyzing security data, and developing and implementing security strategies to protect an organization’s technology infrastructure and data. Application Support: Customized internal tools using PHP and JavaScript, reducing manual workflows by 30%. Database Management: Migrated legacy data to MS SQL Server, ensuring zero downtime.